eb99 Terms & Conditions — Bangladesh Betting Platform

1 General Provisions

These terms and conditions ("Terms") govern the eb99 platform and all associated services ("Services"). By visiting this website (https://eb99.lat), opening an account, or using any service, you are considered to have fully accepted these Terms.

eb99 is an online entertainment and betting platform. Our services include sports betting, live casino, slots, and other gaming options. These Terms define the legal relationship between you and eb99.

These Terms apply equally to all registered members and platform visitors. Bangladeshi Taka (৳) is the primary currency of this platform.

If you disagree with any part of these Terms, please refrain from using our platform. eb99 reserves the right to modify these Terms at any time, and any changes will be published on the platform once they take effect.

2 Eligibility & Age Requirement

The following eligibility conditions must be met to use eb99's services:

You must be at least 21 years old. This platform is for users aged 21 and above only.
You must use this service in accordance with applicable local laws and regulations.
Only one account may be opened per person. Multiple accounts are strictly prohibited.
All information provided at the time of account registration must be true, accurate, and up to date.
You may not register an account on behalf of another person.

Minors are strictly prohibited from registering an account or participating in any betting on this platform. If it is proven that a member opened an account using a false age, that account and all associated funds will be immediately forfeited.

3 Account Registration & Security

eb99 follows strict account security policies to ensure a safe and reliable experience.

3.1 Registration Process

Providing complete and accurate personal information at the time of account registration is mandatory.
eb99 may request necessary documents for identity verification (KYC) at any time.
Withdrawal requests will not be processed until identity verification is complete.

3.2 Password & Security

You are solely responsible for keeping your account password completely confidential.
Never share your account credentials with anyone else.
If you suspect unauthorized access, contact us immediately at [email protected].
eb99 will never ask for your password via email or chat.

eb99 uses SSL encryption to keep all data secure. For more details about our security practices, please read our Privacy Policy.

4 Deposits & Withdrawals

The following rules apply to depositing and withdrawing funds at eb99:

4.1 Deposits

Minimum deposit amount: ৳500 (per method).
Accepted payment methods: bKash, Nagad, and Rocket.
Deposited funds are generally reflected in the account instantly.
Deposits from third-party accounts will not be accepted — the account and payment method must be in the same person's name.

4.2 Withdrawals

Minimum withdrawal amount: ৳500.
Withdrawal requests are generally processed within 1 hour.
Withdrawals can only be made to the original depositor's payment method.
Withdrawal requests will not be processed until bonus wagering requirements are completed.
eb99 reserves the right to hold withdrawals if the verification process is incomplete.

4.3 Suspicious Transactions

If money laundering or any other illegal activity is suspected, eb99 is obligated to suspend the relevant transaction and notify the appropriate authorities.

5 Bonuses & Promotional Offers

eb99 offers various types of bonuses and promotional offers. The following rules always apply to these offers:

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.
For example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.
Wagering requirement: the bonus amount must be wagered 20 times.
For example: ৳1,500 bonus × 20 = ৳30,000 must be wagered before the bonus funds can be withdrawn.
Wagering is calculated based on the bonus amount only, not the total balance.

5.2 General Bonus Rules

Bonuses are awarded only upon meeting the specific conditions of the respective promotion.
Bonuses obtained through bonus abuse, manipulation, or fraud will be cancelled.
eb99 reserves the right to modify or cancel any promotional offer.
It may not be possible to use multiple bonuses simultaneously before one is completed.

If you have any questions about a bonus offer, please contact our support team via live chat or at [email protected].

6 Betting & Gaming Rules

The following rules apply to sports betting, casino, and other gaming activities on eb99:

6.1 General Betting Rules

Once confirmed, a bet cannot be changed or cancelled.
Any bet placed incorrectly due to a technical error will be refunded or voided.
If an event is cancelled, the full amount wagered on that event will be refunded.
Each game or bet has its own specific rules, which are detailed on the relevant page.

6.2 Sports Betting

All sports bets are managed based on specific events and markets.
Bets will be settled after the official result is announced.
If there is any ambiguity in the outcome of an event, eb99 will settle the bet following the applicable rules.

6.3 Casino & Slots

All casino games are operated by a Random Number Generator (RNG), which ensures fair outcomes.
In the event of a technical error in a game provider's software, the game provider's decision will be considered final.
If the connection is lost during a game session, the game state will be restored upon reconnection.

7 Fair Use & Prohibited Activities

The following activities are strictly prohibited when using eb99's services:

Opening or operating multiple accounts.
Applying artificial betting strategies with the intent to abuse bonuses.
Using automated software, bots, or scripts to place bets.
Attempting unauthorized access to other members' accounts.
Any activity related to fraudulent conduct, forgery, or money laundering.
Exploiting any technical vulnerability of the platform.
Operating an account in a third party's name or placing bets on their behalf.

If any of the above prohibited activities are found, eb99 may immediately suspend or permanently close the relevant account and forfeit the associated funds.

8 Account Suspension & Closure

eb99 reserves the right to suspend or permanently close an account in the following circumstances:

Violation of any provision of these Terms.
Providing false or misleading information.
Failure to cooperate with the account verification process.
Extended inactivity (once a specified period has elapsed).
Account closure at the member's own request (self-exclusion).

8.1 Self-Exclusion

If you feel that gambling is causing problems for you, please contact us. eb99 offers self-exclusion options and responsible gaming support. Visit our Responsible Gaming page for more details.

8.2 Inactive Accounts

A maintenance fee may apply to accounts that have been inactive for an extended period. Members with inactive accounts will be contacted in advance.

9 Limitation of Liability

eb99 accepts no liability for the following:

Betting losses caused by internet disconnection or technical issues.
Errors in third-party software or services.
Loss arising from a user's own negligence in securing their account credentials.
Financial loss resulting from betting decisions made by the user themselves.
Service interruptions caused by unforeseen technical incidents.

eb99 is not liable under any circumstances for direct or indirect losses caused by reasons beyond our control. However, in proven cases of technical error, eb99 is committed to providing an appropriate resolution.

10 Privacy & Personal Information

eb99 places the highest importance on protecting your personal information. Our full privacy policy has been published separately.

Your personal information is used only for the purpose of operating the service.
Information is not shared with third parties except where required by law.
All information is kept secure through SSL encryption.
Payment-related information is processed directly by the payment gateway.

For more details, please read our Privacy Policy page.

11 Changes to Terms & Conditions and Their Effect

eb99 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

The updated terms and conditions will be published on the platform and the "Last Updated" date will change.
Registered members may be notified by email in the case of significant changes.
If you continue using the platform after changes have been made, you will be considered to have accepted the new terms and conditions.

Even if any part of these terms and conditions is declared invalid or unenforceable, the remaining parts will remain in full force.

The latest version of the terms and conditions will always be available on this page. Make it a habit to check regularly.

12 Contact & Complaints Process

Contact us for any questions, feedback, or complaints regarding these terms and conditions:

Live Chat: Support is available 24/7 in Bengali and English.
Email: [email protected]

After a complaint is submitted, our team will try to provide a resolution as quickly as possible. Time may be needed for a full investigation.

Answers to many common questions can be found on eb99's Frequently Asked Questions (FAQ) page.

Responsible Gaming Notice

Gambling should be a form of entertainment, but it can become an addiction. Do not bet beyond your means. eb99 supports responsible gaming and provides assistance when needed.

Visit our Responsible Gaming page for help or contact us directly via live chat.
For ages 21+